| 1.
How can we order samples? |
Samples
can be ordered through the website, simply select the garments you require
and proceed by clicking 'checkout'. |
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| 2.
Can I obtain a hardcopy of your catalogue? |
Our
catalogue can be downloaded click here. In
order to keep our prices down we do not distribute printed versions.
These saving are inevitably passed on to the customer. |
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| 3.
What are your delivery charges/times? |
The
ecommerce system will calculate your delivery charges. We aim to despatch
within 5 working days, but always ask our customer to allow upto 10 working
days.
click here for further information. |
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| 4.
How does your pricing structure work? |
The
ecommerce system will automatically calculate the cost for you. For information
on how the structure works, click here |
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| 5.
How can I obtain a quote for plain stock? |
The
ecommerce system will automatically calculate this for you. The final
price is shown inc delivery and VAT (where applicable) before any payment
transaction takes place. The system will also include any appropriate
discounts based on quantity ordered. We no longer provide this information
due to the time taken to process these queries. |
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| 6.
Can I return samples/garments if they do not meet my requirements? |
All
sales are final, the Company does not trade on a "Sale or Return
Basis" due to the high admin costs and our low markups. You are welcome
and encouraged to order samples prior to final order. Students who wish
to use samples for production should purchase clothing from a shop where
returns and exchanges can be processed easily and swiftly. |
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| 7.
What are your payment methods? |
All
Major Cards; except Amex & Electron.
[When paying by Card, we ONLY despatch to the Card Statement Address;
failure to enter the address correctly will result in a delay to your
order]
Bank Transfer(£)(€), Cheque(£) or PayPal(£).
For further information click here |
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| 8.
What is your minimum order? |
We
have no minimum order to allow samples to be ordered online. We are a
Trade Supplier and supply wholesale. |
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| 9.
Can I visit to try garments and pick the items I require? |
NO,
we are NOT a Shop or Cash & Carry. Samples should be ordered to ensure
they meet your requirements. Students who wish to use samples for production
and wear should purchase clothing from a shop where returns and exchanges
can be processed easily and swiftly. We supply Wholesale. |
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| 10.
Do I need to have a Registered Company to order from you? |
No,
but as we are Trade Only we will require a Company Name. This is used
for our records only and should be used in any correspondance. We also
welcome orders from Educational Establishments, Clubs
and Startups. |
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